Terms and Conditions
Please read these terms and conditions carefully before using Genesyslab AI. By accessing or using our services, you agree to be legally bound by these terms.
Effective Date: January 19, 2025 | Last Updated: January 19, 2025
- • Own your research data
- • Cancel subscription anytime
- • Export your information
- • Request data deletion
- • Use services legally
- • Respect intellectual property
- • Maintain account security
- • Pay fees on time
- • Monthly/annual billing
- • Auto-renewal enabled
- • 30-day money-back guarantee
- • No hidden fees
1. Acceptance of Terms
By accessing or using Genesyslab AI's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to all the terms and conditions, you must not use our services.
You must be at least 18 years old or have parental consent to use our services. By using Genesyslab AI, you represent and warrant that you meet these requirements.
2. Service Description
Genesyslab AI provides an AI-powered research platform that includes:
- Academic research assistance and paper analysis
- Stock market analysis and financial research tools
- Job search optimization and career development resources
- Personalized learning paths and educational content
- AI-generated reports and data visualization
- Real-time collaboration features
We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice to users.
3. Account Registration and Security
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent or illegal activities.
4. Payment Terms and Billing
4.1 Subscription Plans
Genesyslab AI offers the following subscription tiers:
- • Limited AI queries
- • Basic research tools
- • Community support
- • Unlimited AI queries
- • Advanced analytics
- • Priority support
- • $29/month or $290/year
- • Custom solutions
- • Dedicated support
- • SLA guarantee
- • Custom pricing
4.2 Billing Cycle and Payment Methods
Subscriptions are billed in advance on a monthly or annual basis. We accept the following payment methods:
- Credit cards (Visa, Mastercard, American Express)
- Debit cards with online payment capability
- PayPal and other digital wallets
- Wire transfers (Enterprise plans only)
All payments are processed securely through our payment processor, Stripe. We do not store your complete payment information on our servers.
4.3 Auto-Renewal
Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. You will receive an email reminder 3 days before renewal.
To cancel auto-renewal, you can:
- Access your account settings and disable auto-renewal
- Contact our support team at wayne@genesyslab.io
- Cancel directly through your payment provider
4.4 Refund Policy
After the initial 30-day period, refunds are provided on a pro-rated basis for:
- Service outages exceeding our SLA commitments
- Billing errors or duplicate charges
- Account termination due to our policy changes
Refunds are typically processed within 5-10 business days to your original payment method.
4.5 Failed Payments
If a payment fails, we will:
- Retry the payment after 3 days
- Send you an email notification
- Retry again after 5 days if still unsuccessful
- Suspend your account after 10 days of failed payment
- Delete your account after 30 days (with prior notice)
You can update your payment information at any time to avoid service interruption.
4.6 Price Changes
We reserve the right to modify our pricing. If we increase prices for your subscription:
- You will receive 30 days advance notice via email
- The new price will apply from your next billing cycle
- You may cancel your subscription before the change takes effect
- Annual subscribers are protected from price increases until renewal
5. Acceptable Use Policy
You agree not to use Genesyslab AI to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Generate harmful, offensive, or misleading content
- Attempt to breach our security measures
- Interfere with other users' access to the service
- Use automated systems or bots without permission
- Resell or redistribute our services without authorization
- Engage in academic dishonesty or plagiarism
Violation of this policy may result in immediate suspension or termination of your account without refund.
6. Intellectual Property Rights
6.1 Our Intellectual Property
All content, features, and functionality of Genesyslab AI, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, are the exclusive property of Genesyslab AI, Inc. and are protected by international copyright, trademark, and other intellectual property laws.
6.2 Your Content
You retain all rights to the content you create using our services. However, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and analyze your content solely for the purpose of:
- Providing and improving our services
- Training and enhancing our AI models
- Detecting and preventing abuse
- Complying with legal obligations
6.3 AI-Generated Content
Content generated by our AI is provided "as is" and may be used by you for lawful purposes. You are responsible for reviewing and verifying AI-generated content before use. We make no warranties about the accuracy, completeness, or reliability of AI-generated content.
7. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.
We implement industry-standard security measures to protect your data, including:
- End-to-end encryption for sensitive data
- Regular security audits and penetration testing
- Compliance with GDPR, CCPA, and other regulations
- Secure data centers with redundancy
- Strict access controls and monitoring
8. Disclaimers and Limitation of Liability
8.1 Service Disclaimer
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:
- Merchantability or fitness for a particular purpose
- Accuracy, reliability, or completeness of content
- Uninterrupted or error-free service
- Security or data loss prevention
8.2 Limitation of Liability
To the maximum extent permitted by law, Genesyslab AI, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or business opportunities
- Service interruptions or delays
- Errors or inaccuracies in AI-generated content
- Unauthorized access to your account
Our total liability shall not exceed the amount paid by you for the services in the twelve (12) months preceding the claim.
9. Indemnification
You agree to defend, indemnify, and hold harmless Genesyslab AI, Inc., its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:
- Your violation of these Terms and Conditions
- Your violation of any third-party rights
- Your use or misuse of our services
- Content you submit, post, or transmit through our services
- Your violation of any applicable laws or regulations
10. Termination
10.1 Termination by You
You may terminate your account at any time by:
- Canceling your subscription through account settings
- Contacting our support team
- Requesting account deletion
10.2 Termination by Us
We may suspend or terminate your account immediately if:
- You violate these Terms and Conditions
- We suspect fraudulent or illegal activity
- You fail to pay fees when due
- We discontinue the service
10.3 Effect of Termination
Upon termination:
- Your access to the service will be immediately revoked
- You remain liable for any outstanding fees
- You may request a copy of your data within 30 days
- We may delete your data after 90 days
11. Dispute Resolution
11.1 Informal Resolution
We prefer to resolve disputes informally. Before filing any formal proceedings, you agree to first contact us at wayne@genesyslab.io to attempt resolution.
11.2 Arbitration Agreement
Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules. The arbitration shall be conducted in San Francisco, California.
11.3 Class Action Waiver
You agree to resolve disputes with us on an individual basis and waive any right to participate in class actions, class arbitrations, or representative actions.
12. General Provisions
12.1 Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
12.2 Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Genesyslab AI.
12.3 Severability
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
12.4 Waiver
Our failure to enforce any right or provision shall not be considered a waiver of those rights.
12.5 Assignment
You may not assign or transfer these terms without our written consent. We may assign our rights and obligations without restriction.
13. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. When we make changes:
- We will update the "Last Updated" date at the top
- We will notify you via email for material changes
- Changes take effect 30 days after posting
- Continued use constitutes acceptance of new terms
We encourage you to review these terms periodically. If you disagree with any changes, you may terminate your account.
14. Contact Information
If you have any questions, concerns, or feedback about these Terms and Conditions, please contact us:
Genesyslab AI, Inc.
Email: wayne@genesyslab.io
3 Fraser Street
04-23A Duo Tower
Singapore 189352 SG
Support Hours: Mon-Fri 9AM-6PM PST
By using Genesyslab AI, you acknowledge that you have read and agree to these Terms and Conditions.
Last reviewed by legal team: January 19, 2025